I have only had two dealings
with Fedex, but both were unpleasant experiences.
Cycling across a Cambridge green, I came across a very upset
and flustered delivery man - a Fedex delivery man. He claimed that
someone had just taken one of his parcels and had cycled of with it,
and since he was dressed in the standard Fedex uniform, I assumed he
was genuine. However, he wanted to borrow my bike to take chase, and
that didn't appeal to me, so I said I would ring the local office later
to at least confirm his story.
I never received a confirmation, let alone a thank you, so I
was a little dissapointed. No, I was actually pissed of.
About six months later, I bought an SDR-14 receiver from the
'states via ebay. There was VAT to pay, I knew that, but the delivery
man (yes, another Fedex bod) didn't ask for anything.
I was pissed off again.
The outstanding VAT was payed, and I followed that up with an
email to Fedex detailing the situation as above, and asking if this was
how they usually treated their customers. They did reply, but it was simply to
state that there was now no fees outstanding. Nothing more.
neither I or my company will ever use Fedex.
I don't suppose they will care or notice the slightest
difference, but that's not really the point.